How Hokali Scales Technical Screening with AI Interviews and an 85.2% Completion Rate

Hokali is a staffing agency whose clients hire for high-volume technical roles. With a few thousand candidates entering its funnel each month, first-round screening was taking recruiter time the agency needed for selection. Hokali now uses Asendia AI to interview candidates in depth and to reach them by phone with spaced follow-up calls, and 85.2% of candidates who click the interview link complete it.

Results

• About 2,500 to 3,000 interview calls placed by the AI phone agent over the deployment, including retries and voicemails, with no manual follow-up from recruiters.
• 85.2% interview completion rate, measured from link click to a fully completed interview. Once candidates start the screen, the large majority finish it, so few leads are lost midway.
• About 80% email open and delivery rate on candidate outreach.
• Recruiters reported that candidates who completed the AI interview were consistently well-qualified, so their time went to choosing between good candidates rather than filtering out weak ones.

Why first-round screening was costing Hokali recruiter time

Hokali's candidates come in large numbers from inbound applications and job ads, and the roles have technical requirements. A basic qualification check cannot tell whether someone understands those requirements, so the agency needed the same rigorous screen applied to every candidate.

Manual screening could not keep up with the volume, and most automation tools did not ask questions with enough depth to test technical fit. The edge cases that separate a qualified candidate from an unqualified one usually had to be probed by a recruiter on a live call.

How Hokali uses Asendia AI

The AI interview is now the first step in Hokali's screening. It asks multi-step technical questions, adapts its follow-ups to each answer and tests how candidates interpret and apply rules in realistic scenarios, including the edge cases that used to need a recruiter. Every candidate is evaluated against the same criteria.

To get candidates into that interview, Hokali uses Asendia AI's phone agent. It spaces repeat call attempts over time, adjusts its retries to how each candidate responds, leaves a voicemail when a call is missed and explains the next steps clearly. The aim is to reach candidates the way a good recruiter would, without overwhelming them.

Asendia AI is natively integrated with Hokali's ATS, so interview results and candidate status sync in real time and recruiters kept their existing workflow. Hokali configured the interview logic and question depth, the outreach and retry strategy, and automation rules that move strong candidates straight to the next step. Because nothing had to be layered on top of the ATS, rollout was fast.

What really stands out for us is the quality. All the candidates who complete the AI interview are genuinely strong candidates. The AI phone calls are also working very well — the process is smoother, more efficient, and we're seeing great results.

Head of Growth

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