How SMX Services Made Candidate Matching 2x Faster While Scaling Recruitment

SMX Services & Consulting, Inc., led by Eber Oroz, PHR, SHRM-CP, CSSR and Richard Quevedo, built its reputation on the quality of its matches, its speed and how it treats candidates. As the firm grew, the usual way to take on more volume was to hire more recruiters, which would have been expensive and would have made that standard harder to keep. SMX instead connected Asendia AI to JobDiva to rank candidates and run first-round conversations, and reports that candidate matching and initial qualification are now 2x faster.

What changed for SMX's recruiting team

• Candidate matching and initial qualification are 2x faster. Top candidates are identified and engaged sooner, which is how SMX stays competitive for the people its clients want.
• Outreach reaches hundreds of candidates at the same time. Asendia's AI recruiter holds those first conversations, so the volume doesn't depend on how many calls the team can make.
• Recruiters spend their time on relationship-building and closing placements, the work that turns a qualified candidate into revenue, rather than on first-round qualification.

Why hiring more recruiters was the costly way to grow

SMX wanted to grow without giving up what clients and candidates expected from it: top candidates found and engaged quickly enough to stay competitive, matches that fit what each client asked for, and personal, respectful contact even at higher volume.

Finding the best fits for a role meant recruiters reviewing resumes and profiles by hand, so every additional role added more manual review. Hiring more recruiters to absorb that volume would have been expensive, and spreading the work across a larger team would have diluted SMX's ability to keep quality consistent. The firm needed its existing team to handle more candidates without headcount rising in step with volume.

Ranked matches in JobDiva, then a first conversation with Sarah

Asendia is integrated with JobDiva, the platform SMX's recruiters already use. For each open role, Asendia's matching compares candidate data with the job requirements and gives recruiters a ranked list of recommendations inside JobDiva, so the top candidates for a role are visible immediately. Recruiters start from the strongest matches instead of reviewing every resume and profile to find them, and the work stays in the system they already know.

Once the top candidates are identified, Sarah, Asendia's AI recruiter, runs the initial conversations and handles the first round of qualification. She can hold those conversations in multiple languages. Candidates hear back quickly and get a clear picture of how they fit the role and what happens next.

Qualified candidates are then handed to SMX's team, who take over the relationship and the negotiation. For a firm whose reputation rests partly on candidate experience, that division matters: the AI handles the first round, and SMX's people stay responsible for the relationship.

When the partnership began, SMX's leadership said:

We're proud to officially partner with Asendia AI. This collaboration will help us scale with innovation, accelerate talent matching, and continue delivering an outstanding candidate experience.

Ready to transform your hiring strategy? Schedule a Demo with our founders today!: https://asendia.ai/talk-to-founders